Last updated: [March 18, 2026]
This Privacy Policy explains how Wolfu (Luoyang) Furnace Industry Co., Ltd. (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you visit https://wolfu-industry.com/ (the “Website”) or contact us about our products and services.
If you do not agree with this Privacy Policy, please do not use the Website.
1) Who We Are (Data Controller)
Company: Wolfu (Luoyang) Furnace Industry Co., Ltd.
Address: Liandong U Valley Luoyang International Enterprise Port, No.1099 Yulin Road, Yibin District, Luoyang, Henan, China
Phone: +86 15103792578
Email: johnruan123@163.com
2) Information We Collect
A. Information you provide to us
We may collect personal information you submit through forms, email, phone, or other contact methods, including:
- Name
- Email address
- Phone/WhatsApp number
- Company name
- Country/region
- Project details (e.g., material type, capacity requirements, technical requirements)
- Any other information you choose to provide
B. Information collected automatically
When you use the Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring/exit pages
- Approximate location (derived from IP)
- Cookies and similar tracking technologies (see Section 6)
C. Information from third parties (if applicable)
We may receive information from service providers such as analytics tools or advertising platforms, in accordance with their policies and your settings.
3) How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotations
- Communicate about products, services, and project requirements
- Provide technical support and customer service
- Improve Website performance, content, and user experience
- Maintain security, prevent fraud, and protect our rights
- Comply with legal obligations
4) Legal Bases for Processing (for visitors in applicable regions)
Where required by law, we process personal information under one or more legal bases, including:
- Consent (e.g., when you submit a form or accept cookies)
- Contract/Pre-contract steps (e.g., to prepare a quotation upon request)
- Legitimate interests (e.g., improving Website security and performance)
- Legal obligations (e.g., compliance with laws and regulations)
5) How We Share Your Information
We do not sell your personal information.
We may share information in limited circumstances:
- Service providers: hosting, email services, analytics, security, and website maintenance providers who process data on our behalf
- Business communications: sales or technical teams assisting with your inquiry
- Legal requirements: where required to comply with law, regulation, legal process, or government request
- Business transfers: in connection with a merger, acquisition, or asset sale (your information may be transferred as part of that transaction)
6) Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Enable website functionality
- Understand usage and improve content
- Measure performance (e.g., analytics)
You can control cookies through your browser settings. If you disable cookies, some website features may not work properly.
Note: If we use analytics tools (such as Google Analytics) or advertising pixels, these tools may set cookies and collect usage data. You can opt out via your browser or the relevant provider’s settings.
7) Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including:
- responding to inquiries
- providing quotations and services
- maintaining business records
- complying with legal obligations
Retention periods vary depending on the type of data and our legal/business requirements.
8) Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9) International Data Transfers
If you access the Website from outside China, your information may be transferred to and processed in China or other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards for such transfers where required.
10) Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:
- Access, correct, or update your information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent (where processing is based on consent)
To exercise your rights, contact us using the details in Section 1. We may need to verify your identity before processing certain requests.
11) Children’s Privacy
Our Website is not intended for children under the age of 13 (or the age defined by applicable local law), and we do not knowingly collect personal information from children.
12) Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.
13) Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after changes are posted means you accept the updated Policy.
14) Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Wolfu (Luoyang) Furnace Industry Co., Ltd.
Liandong U Valley Luoyang International Enterprise Port, No.1099 Yulin Road, Yibin District, Luoyang, Henan, China
Phone: +86 15103792578
Email: johnruan123@163.com